RETURN ADDRESS

Barbarossa Moratti GmbH

POLICY

If you’re not satisfied with your purchase, you can return your order for a full refund within 15 days from the date of purchase… but make sure the returned items are unworn, unused, unwashed and in the original packaging with all original tags attached. If the returned item meets these conditions, we’ll exchange it or provide you a refund. Beware! Returns that do not meet these conditions may be subject to a restocking fee or be shipped back to you at our discretion. For more information on returns, please contact us at info@barbarossamoratti.com

PROCESS

To get your refund, securely package items in original packaging (we are not responsible for lost or damaged packages) and mail to the below address. Once your return is received and verified, we’ll credit your original purchase credit card for the price of the items, usually within 15 business days of receipt.

Returns are to be borne by the customer. We only accept returns outside the EU with express shipping. Please note that any additional costs resulting from insufficient customs documentation, incorrect shipping labels and the like will be borne by the customer and will be deducted from the refund amount.

Please email us the details of returning your product: info@barbarossamoratti.com